Weddings claims information

What should I do if I need to make a claim?

Please send a copy of the following to ci-gbclaims@citadelplc.com 

  • Detailed written statement of events;
  • Receipts of any non-refundable expenses.

Alternatively you may contact our claims department on 2557 9000.

We reserve the right to request further information/documentation depending on the specific circumstances of the claim.