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Citadel's New Mobile App

Date: 28-03-2014

Citadel Insurance has announced the release of the first multi-function insurance mobile application on the island. The new mobile application available for iPhone and iPad will make interaction with Citadel easier and faster for customers. The Citadel App is free and available from the Apple store. It is easily downloadable and totally user-friendly.

The Citadel App gives your insurance that needed mobile functionality, anytime, anywhere. This new App provides customers the ability to obtain instant quotes for their car; home and boat, while quote requests may be sent in the case of life insurance. Customers can also purchase travel insurance, access their account information and renew their policy from their mobile phone. Additionally, Citadel has designed this mobile app to include a ‘claim kit’ for customers to use following an accident. This App also offers a simple and convenient method for customers to pay their bills through a secure payment system. As long as customers download the Citadel App, they can directly text in their payments when receiving an alert that their insurance is due for renewal.

“Offering a Citadel App enables us to simplify the insurance process for our customers”, says Angela Tabone, Managing Director of Citadel Insurance: “Nowadays, it’s natural to use a mobile to communicate and connect with customers. Our goal to provide customer satisfaction is evident in our every innovation, and this Citadel App is no exception. At Citadel we are quick to respond to new challenges and adapt our business model to reach out to customers’ changing environment. I am pleased that our team has succeeded to create a new interactive, user-friendly service offering with features that encourage frequent custom. We do our best to provide added value to our customers wherever they are, and our easy-to-use App brings just that. The new app offers a modern utility to our clients and confirms our commitment to diversification.”

Citadel’s team will continue to provide improved services onto its mobile App to increase consumer interaction.

Citadel Insurance is one of two local composite companies able to offer an extensive product range including life, personal, business and specially designed branded insurance products. Private basic, local and international hospital health insurance plans are also available through its subsidiary CitadelHealth Insurance Agency Ltd, authorized exclusive agents for Swiss Life Prévoyance et Santé. Download the App now, or contact Citadel on Freephone 80072322 or visit The company and its subsidiary are authorised and regulated by the MFSA.

Casa Borgo, 26, Market Street, Floriana FRN 1082, Malta

Tel: (+356) 2557 9000

Fax: (+356) 2557 9550

Freephone: 8007 2322


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Branches: Il-Gzira, Il-Mosta, In-Naxxar, Paola, Haz-Zebbug, San Gwann, Iz-Zejtun, Victoria - Gozo

Citadel insurance p.l.c. is a company authorised under the Insurance Business Act, Cap. 403, to carry on general and long term business of insurance and is regulated by the MFSA