Citadel Insurance plc have just expanded their branch network adding on Zejtun to its five other branches throughout Malta.
Businesses today are more tech-savvy than ever and all their services can be accessed electronically, this being the age of instant and remote information. However, besides offering all this, Citadel Insurance believe that the customer needs more than just a good product and that a personalised service is of paramount importance. With this in mind, Citadel have been constantly upgrading their customer-based service with more and more emphasis given not just to the product but also to direct contact.
The sixth Citadel Branch is ideally located just a few steps away from the church centre, offering easy accessibility to all the people of Zejtun and the neighbouring towns and villages. At the branch all car, home, travel, marine, life and business policies can be discussed and purchased.
The Citadel staff, at all branches are hand-picked and are experienced in their field. They are trained to handle all clients’ needs in the most friendly and proficient of ways. By being close to the customer Citadel feels it will attract more clients who will put their trust in the Company, being able to discuss their requirements in confidence.
In the words of the Citadel Insurance Managing Director: “We opened this branch to fully service our various clients in, and around, Zejtun. We want to expand not just to increase the business but to give clients a better, more personalized service. More innovation in how we do business, more branches and more value for clients are planned.”
With the introduction of the Zejtun office Citadel now has branches in Naxxar, Paola, San Gwann, Zebbug and Gzira besides its own head office and customer service office in Floriana. It also has a network of tied insurance intermediaries throughout Malta and Gozo. For more information please contact Citadel on Freephone 80072322 or visit www.citadelplc.com. The Company is authorised and regulated by the MFSA.