New User

Administrative Clerk


The selected candidate will be responsible for the day-to-day operations within the company. Duties include handling customers’ requirements; processing of policies and claims and other administrative duties. 

The selected candidate must:
•       Have 1-2 years’ experience in customer service and/ or administration
•       Be smart, well organised and have good interpersonal and communication skills
•       Be customer-oriented with a self-driven attitude and initiative
•       Be capable of working under minimum supervision
•       Have a positive attitude and motivation
•       Be IT proficient and fluent in written and spoken English and Maltese

Previous work experience within the insurance industry or insurance qualification will be considered an asset. On-the job, intensive training on insurance will be provided.

Applications including CV and covering letter may be sent to:

The Human Resources Manager, Citadel Insurance p.l.c., Casa Borgo, 26, Market Street, Floriana FRN 1082, e-mailed to or uploaded through our website.

All applications will be treated with strictest confidence.

Casa Borgo, 26, Market Street, Floriana FRN 1082, Malta

Tel: (+356) 2557 9000

Freephone: 8007 2322


Join us on Facebook


App Store

Play Store

Branches: Il-Mosta, In-Naxxar, Paola, Haz-Zebbug, San Gwann, Iz-Zejtun, Il-Mellieha, Victoria - Gozo

Citadel Insurance p.l.c. (Company registration number: C21550), is a company authorised under the Insurance Business Act, Cap. 403, to carry on general and long term business of insurance and is regulated by the MFSA. This website is targeted for risks situated in Malta.