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Customer Service Representative


An opportunity is currently available for the post of Customer Service Representative.

The selected candidate will be expected to provide customers with ongoing professional service, anticipating their individual needs and acting accordingly by issuing and following up insurance quotes.

The selected candidate must:

  • Be a self-driven target-oriented team player with a flair for sales and good customer service
  • Be capable of working under minimum supervision
  • Possess a qualification in insurance at diploma level or equivalent
  • Have at least one year’s experience working in an insurance company

The selected applicant for the above posts will be remunerated by a progressive salary and other benefits.

Applications including CV and covering letter may be sent to:

The Human Resources Manager, Citadel Insurance p.l.c., Casa Borgo, 26, Market Street, Floriana FRN 1082, e-mailed to or uploaded through the website

All applications will be treated with strictest confidence.

Casa Borgo, 26, Market Street, Floriana FRN 1082, Malta

Tel: (+356) 2557 9000

Freephone: 8007 2322


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Branches: Il-Mosta, In-Naxxar, Paola, Haz-Zebbug, San Gwann, Iz-Zejtun, Il-Mellieha, Victoria - Gozo

Citadel Insurance p.l.c. (Company registration number: C21550), is a company authorised under the Insurance Business Act, Cap. 403, to carry on general and long term business of insurance and is regulated by the MFSA. This website is targeted for risks situated in Malta.