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Insurance Officer


The selected candidate will be expected to provide customers with ongoing professional service, anticipating their individual needs and acting accordingly by issuing and following up on insurance quotes and/or claims.


  • Have 1-2 years experience in customer service and administration
  • Be smart, well organised and have good interpersonal and communication skills
  • Be customer-oriented with a self-driven attitude and initiative
  • Be capable of working under minimum supervision
  • Have a positive attitude and motivation
  • Be IT proficient and fluent in written and spoken English and Maltese

Previous work experience within the insurance industry or insurance qualifications will be considered an asset.

On-the job intensive training on insurance will be provided.

Applications including CV and covering letter may be sent to:

The Human Resources Manager, Citadel Insurance p.l.c., Casa Borgo, 26, Market Street, Floriana FRN 1082; e-mailed to or uploaded through our website.

All applications will be treated with strictest confidence.

Casa Borgo, 26, Market Street, Floriana FRN 1082, Malta

Tel: (+356) 2557 9000

Fax: (+356) 2557 9550

Freephone: 8007 2322


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Branches: Il-Gzira, Il-Mosta, In-Naxxar, Paola, Haz-Zebbug, San Gwann, Iz-Zejtun, Il-Mellieha, Victoria - Gozo

Citadel insurance p.l.c. is a company authorised under the Insurance Business Act, Cap. 403, to carry on general and long term business of insurance and is regulated by the MFSA