We are looking for an experienced Customer Service Officer to join our Motor Claims team. The position demands a dynamic individual with a strong acumen in client relations.
Main Duties & Responsibilities:
- Liaising with clients and intermediaries;
- Customer care duties;
- On-site surveys;
- Follow up of claims and processing of documentation.
The ideal candidate should:
- Possess an Insurance qualification;
- Have a minimum 1 year experience in the motor car industry;
- Have excellent interpersonal, communication and customer care skills;
- Have a positive attitude and be motivated;
- Be well organized and IT proficient;
- Be fluent in written and spoken English and Maltese;
Preference will be given to candidates with previous work experience in the motor insurance industry and in a similar position. The selected applicant for the above post will be remunerated by a progressive salary and other benefits.
Applications including CV and covering letter may be sent to:
The Human Resources Manager, Citadel Insurance p.l.c., Casa Borgo, 26, Market Street, Floriana FRN 1082; e-mailed to hr@citadelplc.com or uploaded through our website by Friday 24th February 2023.
All applications will be treated with strictest confidence.
