We are looking for an experienced Claims Handler and Customer Services Representative to join our team. The position demands a dynamic individual with a strong acumen in client relations.
Main Duties & Responsibilities:
- Provide customer care duties with ongoing professional service, anticipating clients’ individual needs and acting accordingly by issuing and following up insurance quotes;
- Liaise with clients and intermediaries;
- Undertake other duties related to the role;
Skill-sets and Requirements:
- A self-driven target-oriented team player with a flair for sales and good customer service;
- Have excellent interpersonal, communication and customer care skills;
- Well organized and IT proficient
- Fluent in written and spoken English and Maltese
Education & Experience
- A qualification in insurance at diploma level or an equivalent will be considered an asset;
- Preference will be given to candidates with previous work experience in the insurance industry and in a similar position.
Remuneration package, including benefits will be awarded in accordance with the individual’s qualifications and experience.
If you believe you are the right person for this post, please e-mail your application and CV to hr@citadelplc.com or forward it by mail to: The Human Resources Manager, Citadel Insurance p.l.c., Casa Borgo, 26, Market Street, Floriana FRN 1082.
All applications will be treated with strictest confidence.
